Comments on: Reputation Monitoring and Management

By: Online Marketing Blog » Blog Archive » PubCon: Online Reputation Management

Wed, 10 Dec 2008 07:13:04 +0000

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Wed, 26 Nov 2008 09:00:24 +0000

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By: PubCon: Online Reputation Management

PubCon: Online Reputation Management — Thu, 13 Nov 2008 19:49:03 +0000

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By: Daniel

Daniel — Thu, 13 Nov 2008 10:54:01 +0000

Twitter Twitter… Except from mention count – does it have any value??? There is no content – one liners are not that important for a brand to really understand the market’s need.

I suggest searching Google with “Past 24 hours” search and I also use Omgili & Omgili Buzz for searching for deep discussions about the brand or topic.

By: Reputation Monitoring and Reputation Management | Online Marketing Blog

Reputation Monitoring and Reputation Management | Online Marketing Blog — Thu, 13 Nov 2008 06:13:49 +0000

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By: Daniel Dessinger

Daniel Dessinger — Thu, 13 Nov 2008 01:03:05 +0000

I’m surprised no one mentioned Monitter.com, which allows you to monitor any keyword phrase as it is mentioned live on Twitter. It’s an essential tool for companies looking to respond to customer complaints or gripes within moments. That is advanced reputation management, and something few companies have the vision for (Zappos is one company that does).

By: Eric Itzkowitz

Eric Itzkowitz — Wed, 12 Nov 2008 23:52:10 +0000

Good writeup on the session. What the pannelists said is sort of regurgetated. What of the “sneaky” ways you sort of hint upon via Twitter?

For us Review Stream has gotten a pretty good foothold, but I’ve managed to keep them off page 1 for our branded terms for the most part, but occasionally they resurface. At this point, Ripoff Report is a non-issue for us. My3Cents kindly removed posts I found to be spam.

By: Ro

Ro — Wed, 12 Nov 2008 23:19:29 +0000

Thanks for this report Lisa. I’m very interested in the RipOff Report info. We’re currently experiencing pesky rants showing up in the SERPs from them and trying to figure out how to deal with it.