You may have the best, products, the best prices and the best customer service, but if a customer cannot navigate your site, they will leave. Having an expert evaluate your site's usability can provide you with insights that can make the difference between a disenfranchised visitor and a customer for life.

Website Usability Analysis Reports

Is your website working well for you? Could you improve site conversion or your checkout process? We can work with you to improve customer communication, your online marketing strategy, and your site conversion.

A first step is an in depth site analysis of your site, examining the site in detail, looking at spending and ROI on online marketing, benchmarking, the usability of the site, and using either raw log data or your own site-monitoring tools to analyze all key pages of a site. This analysis can help identify flawed checkout design, problem landing pages, navigation and usability issues, and even help tailor your product range to match customer expectations. This work also leads into SEO, ensuring your site is accessible to search engines as well as customers. A final report pulls all the analysis and recommendations into one document, which will also help refine the site goals and strategy moving forward.

Search engine positioning is ever more key to website success as more and more people find products and services through search engines. We Build Pages will identify and rectify immediate problem areas to improve your visibility and ranking as well as work with you to develop a long term search engine marketing strategy.

Web statistics analysis and data mining

The server logs that already exist on your website can tell us a lot about who visits your site, where they find your site, how long they stay, what pages they visit and why they leave. Accessing and interpreting this information is key to understanding how your visitors interact with your site, and where and how site improvements can be made.

Online customer acquisition and retention strategies

Acquiring and retaining good customers is central to the success of any ecommerce site. We Build Pages can advise on and develop strategies for success and continued growth, including reawakening "sleeping" customers, growing your customer base, and ensuring effective customer communication.

Usability studies

If your site is difficult to use or navigate you could be losing visitors or customers. We can help you optimize your site so your visitors find what they are looking for and revisit time after time, rather than leaving frustrated at a bad user experience.

Prices and Solutions

We will then tailor the daily rate to take account of the size of your site, and can do an initial site assessment in less than a day on smaller sites. If you have a specific problem or request which we need to read up on to help you, then the learning is done on our time, the implementation on yours.

Costs - $200 per hour

Small Business Consulting - 5 hours $1000

Medium Business Consulting - 10 hours: $1800

Large Business Consulting - Contact us for an estimate.